Frequently Asked Questions
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Frequently Asked Questions
How soon am I allowed to walk on the carpet?
Try to keep pets, children and heavy traffic off of the carpet during the particular drying process. Wait a day before removing froth blocks or protective tabs our technicians have placed directly under the furniture to defend the carpet. Carpet will become safe to walk on in 3 to 4 hours.
How long could it take my carpet to dry?
Normal drying time is approximately 3 hours, depending on the humidity level inside air, air movements, and room heat range. The application of Scotchgard will make the drying process please take a bit longer.
What is the average time it takes for furniture to dry?
It typically takes anywhere from 4-6 hours.
What happens if I forget my scheduled Cleaning?
For your own convenience, our friendly workers will call to remind you of your cleaning. Due to a high demand for appointments with our cleaning specialists, if it is necessary for you to cancel or reschedule any cleaning, we would appreciate a call days before your scheduled appointment.
Can urine spots or odor be stripped away from my carpet or furniture?
We have various techniques to treat urine staining and odor. We provide a hand soaking process which is extremely effective.
Does the technician move any furniture?
Our packages include moving nearly all furniture in the leading living area. Pertaining to liability reasons, we will not move china hutches, entertainment systems, pianos, or other valuable belongings.
How safe are your Cleaning and protection methods?
We don't use anything but the safest, best technology to assure not just your satisfaction, your safety as well. We do not use any chemicals, or leave any irritant residues
Will all of the spots come out?
We treat all spots and stains with the best professional techniques on the market today. However, we are unable to guarantee the removing of all spots. Many agents’ impact carpet dyes and then spots emerge if not blotted away immediately.
How can I keep my carpet looking new provided that possible?
Vacuum the carpet regularly. Have walk away mats at each entrance and have it professionally cleaned at least one time per year.
Do you know the benefits of applying Scotchgard?
Scotchgard helps the carpet fight re-soiling. Spills and spots will pick up faster. Your carpet looks cleaner longer, despite heavy use.
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NY (646) 657-1350
NJ (201) 855-2435